Evelyn
GBNo Customer Support I purchased a hat a month ago for my husband for his birthday. We like the hat, but it’s too large. The reason for the negative review is due to the unintuitive exchange process and zero personal customer support. I initiated the exchange process two weeks ago and I am still waiting for a return label or at least a return address. There is no phone number available and no personal customer service. Email responses take about a week and appear to be automated since they do not address my questions.
Arnoldo Lopez
GBGreat customer service Great customer service, great hats and my 30% discount didn't work!!
Phillip Tapps
GBThe hat was too small The hat was too small. The return process is not user friendly. Still waiting for a return label.
Julian Mimms
GBI love the hats but I ordered an XL but… I love the hats but I ordered an XL but they sent me a large. I’ve been trying to get this exchanged for about 2 weeks and the communication with them have not been the best experience.
Lyn
GBAfter the initial UPS failure to… After the initial UPS failure to deliver my hat, you guys made it right and I received a great product and I love wearing it.