Excellent Customer Service My order was understandably delayed due to our current situation with COVID. When I asked for an update a few weeks later, I received a very prompt reply reassuring me that my order was on the way. I was so happy when it finally arrived! Excellent product!

Precise knowledge and help when ordering! We will clearly recommend Couchsavers!! So impressed by the precise knowledge and help when ordering! And so clear, immediate and friendly assistance during the freight period! Have just received our package today - looks great - and very much looking forward to testing on the sofa in our summer house :-)

Protection from Puppy PeePee and a Happy Christmas around the Corner! My daughter is bringing her 6 month old puppy home for Christmas and I wanted to be able to RELAX in my new family room and not worry that my beautiful new sectional would be at risk from an accident. The fabric is lovely - water resistant (yay!) and the fit is great. The order process was helpful and easy - I sent a photo to the help line and was advised what pieces to order and I appreciated all of the emails that let me know about the progress of my order. Price and quality are excellent!

Ordered a 2 seater and a 4 seater only… Ordered a 2 seater and a 4 seater only received 2 seater. Alerted customer service immediately. Followed by a series of back and forth emails, pictures of packaging, etc. only to be told that I had free shipping and they don't cover lost or stolen items (which they determined that fedex says they received both seaters). I guess I'm just out due to no fault of my own. They told me to purchase more items from them and they can offer me a discount!! It took almost two months of waiting before I got anything and when I get it - i'm ripped off! Buyer Beware!!!!

My couch saver experience thus far has… My couch saver experience thus far has been great. The customer service help was great. The help trying to figure out proper sizing was tremendous and giving feedback if it was suitable for me. I would highly recommend couch saver to friends and family.