Pillows.com Deletes BAD REVIEWS Dear Customer Service, you only have good reviews because you delete ALL THE BAD REVIEWS! You have done it several times even on FB! Not an honest company!

Pillows.com kept my $$$ without any explanation or notification I ordered 2 pillows from Pillows.com. They were not comfortable at all, so I returned them. Their return policy says that they charge a $9.99 shipping fee to return items. However, Pillows.com kept $43.99. No explanation, no confirmation email, no order update in my online account. I contacted them but never got a response. Do NOT buy from Pillows.com.

I received my order very quickly I received my order very quickly! Unfortunately, I did a poor job of choosing and the pillow won't work for me. I was sick for 2 weeks after I received it, so haven't returned/reordered yet, but shipping was amazingly fast!

Unbelievably helpful Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instructions on re-order and when received 2nd set of my king pillows, shipping receipt included in box. Paid a little more but the side sleeper version a bit higher by few dollars. Smooth transactions, receiving both orders promptly, shipping returns flawlessly easy. Great to deal with them.

Stay in Holiday Inn We stayed in a Holiday Inn recently and fell in love with thier soft pillows. When I asked the from desk about them, they gave me this website and said this is where we get ours. Bingo! We ordered and had them in a couple days! Best pillows around! We sleep so much better now!