TERRIBLE. DO NOT BUY. Finally received my curtains after a month and a half. Absolutely, beyond disappointed. I would return them if I thought I would actually get my money back. Customer service is a joke. Quality of fabrics is terrible. They don’t open well at all because the fabric is so stiff and cheap. The ‘blackout’ part is literally a large piece of black felt between the liner and curtain. An absolute joke. I wish I could add pictures to show how terrible they truly are.

Wonderful curtains! I LOVE these curtains! They are super thick and block out light. I can’t wait to see my energy bill go down! I would definitely buy these again and recommend to friends and family!

The curtain looks great The curtain looks great! It is actually an insulated,quilted, single "curtain" to cover a door-sized opening leading to the back hallway of our house. It will keep the very hot or cold air from getting to the front of the house during summer and winter. It was customized for our purpose and packed very well. And, it was a quick turnaround. It looks just like the beige curtain shown on the Nicetown website. Very nice, and glad I found them.

Customer Service phone line doesn't exist I ordered a custom sun shade sail from them over the weekend, but had questions. I called 57 times (I know I know, but cmon...no voice-mail? No callback? No "sorry, it's been a busy day", no person! Literally no one there! So...shut up). I sent an email immediately asking for them to cancel my order as their company pops-up on scam reporter sites and the lack of response is just the nail in the coffin to that. Buy from a company that you can ACTUALLY TALK TO PEOPLE and not a company that can't pick up the phone after 57 calls.

Poor quality curtains! I have purchased almost $2,000 worth of outdoor curtains for my yard. Initially, I was quite impressed with the heaviness/look of the fabric; however, over the first year, it began to break down and I could see the material shredding. Into the second year, there are over 20 areas of shredding and if you brush up against the fabric, white powder comes off. I wrote to the company and they said my 1 year warranty was up and offered 30% off my next purchase. Why would I purchase from them again, if there material only lasts 1.5 years?????? Not acceptable! Would not recommend.