Want a response from their customer service? File a credit card charge dispute! Placed and paid for an order in mid December 2018. Half of the order arrived in late December 2018. Rose was missing. Emailed them multiple times, but no response. No phone number to contact. Finally, placed a credit card dispute and miraculously they responded. Alex wrote an email back and sent the rest of the order...a month late. Poor customer service contact and suspicious company/product. Don’t order from this company unless you want to wait for half your order to arrive months later. If you are having a hard time contacting them, just file a credit card charge dispute to get their attention.

There are much better products like his… There are much better products like his out there. several of the leaves had fallen off the stem when it was still in it's package. The base had to e drilled out to accommodate the stem size. The stem had to be cut down several inches for it to fit in the globe and I bought the large size. I like the idea, but the quality is very poor. I would not buy another one.

Complete trash. Complete trash. Nothing like advertised. Total scam. I would be embarrassed to give to my mother as a gift. Now I’m embarrassed Inspent $231 o something worth about $10 Save your money

Bogus company scamming their customers Same as the previous review on this product. I ordered from them about a week ago. The next day I received an email that they were shipping my package. Upon checking the shipping update on the website, I was told that FedEx had trouble delivering the package. When I went to FedEx, I was told that the shipper (Rosephoria) had cancelled the order. I have tried to contact them at least 4 times but have had no response even though money was taken from my account. This is a bogus company with no credibility.

Excellent product! Excellent product! I bought this as a gift for my mom and she's still talking about it! They last forever! Five stars.