I bought an item and never received an order confirmation. I ordered a Diesel by Seletti Cosmic Dinner Plate-Pluto on April 26th, 2023. I never received any confirmation email or order number. I found this odd, so I emailed the contact email on their website, but they never replied. I tried emailing one month later and found that the email might be invalid, and the messages won’t send. I still have no information on my item. I find this extremely unprofessional and frustrating. Yes, they seem to have beautiful things, but I will not recommend purchasing from Gessato. I’m not here to make you guys look bad, but I figured I would hopefully get some answers. Thank you.

Awesome Service & Product The first item had a defect in the light, but when I emailed for help they rectified it before even responding to the email! I love my heart lamp, and I’m super happy with customer service. Overall, a fantastic experience!

Impressive variety of products The items I ordered arrived quickly and in attractive packaging. This was my initial purchase from Gessato, and it exceeded my expectations. They offer a thoughtfully selected range of premium items at fair prices, along with appealing promotional sales. I highly recommend this shop, particularly for gifts.

I placed a four-mug order. The four coffee cups I got are fantastic, and I'm pleased with them. The mugs are gorgeous and the perfect size. They have a fascinating pattern on the inside and exterior. The shipping was swift, and the pricing was reasonable.

exceptional customer service I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!