We just love our new feather couch We just love our new feather couch. Our experience from the moment we step in inside the showroom in kapolei was nothing but superb. The staff and there are 3 of them who helped us long the way, can't remember their names but we know them by the face where very helpful and very knowledgeable. The delivery process was great, they were on time and well coordinated. The store was recommended by my daughter who now live in Virginia. Them also have the same sectional sofa that we bought.

Double check order if you go in person. Enjoyed checking out a sofa in person before purchase. I decided on a gray one, told available in 3-5 days. Perfect. The next day I got a text about my beige sofa delivery. I called and apparently the order was inputted wrong and gray is on back order. I didn’t hear anything for a month and when I called was told they still hadn’t received the sofa. Ultimately it took about 6 weeks. Delivery was fine and within the two hour time frame provided for the day. The cardboard boxes are huge- I wish they would have broken them down or hauled them away. Sofa is comfy and low to the ground, which is what I wanted.

Worst delivery experience of my life I want to write a more positive review, I just received the furniture a few days ago and upon initial inspection it seems ok. My problem is with the shipping, the shipping company subcontracted by Valyou was the most unpleasant encounter I have ever had. They were dismissive, rude and downright unkind. Valyou needs to own their whole buying experience and choose subcontractors wisely, with all the options out there I recommend using anyone else- perhaps a company who cares how their customers are treated. Valyou called to make sure I was home for the delivery and I took off from work to be there and the delivery service would not even address me, or carry the package to the top of my steps. They also sent a delivery receipt indicating the delivery was unattended. They were downright rude and dismissive.

Definitely Going Back Overall, we had a wonderful experience at Valyou in Kakaako. We worked with William who was really nice and directed us to the exact couch we were looking for. Delivery to our home was very prompt and the delivery workers were very kind. Their prices are reasonable and the quality is great. I would definitely go back and shop there as well as recommend them to family and friends.

Bought a TV Console I purchased a TV console and had a wonderful experience. The product quality is excellent, and both the store staff and the delivery team were very courteous and professional. The delivery was punctual, and overall, their products and services are outstanding. I will definitely be a returning customer.