Amanda Courreges
GBQuilts very Poor Quality! First I will say customer service is quick to respond. But as far as the item was concerned that is the only good thing I can say, the "quilt" I bought for my son for Christmas. It arrived 27 days after ordering it (yes the website is clear about this but not clear on the reasoning for this as the item ships out direct from China). After opening the item I can't understand all the good reviews for these items.... it was two thin layer with almost no quilt batting in between, but this I could have lived with. What stopped me was the actual design, it was printed from what looked like a blown up photo so all the lines were blurred and there was a flaw right in the middle where the picture did not copy correctly onto the fabric during printing. Contacted the company and was asked if I wanted it to to be replaced or refunded, opted for the refund and I am now shopping for a last minute Christmas idea for my son.
Kim Ayres
GBJust in time for the Holiday We ordered a Christmas Present and it arrived sooner than expected. I was able to text the company and get any updates I needed. The blanket is absolutely beautiful. I will be looking at them for any future blanket needs. Thanks for providing a quality product and great service.
Trish Cobb
GBDelay resolved Ordered a quilt set second week of November and never had any delays before. This time there was a long delay so I reached out to Customer Service. They got back with me right away, tracked the problem and it arrived just in time!
William
GBVery high quality products Very high quality products, shipping does take slightly longer but soo worth the wait!!! There customer service is very responsive and helpful I used Facebook Messenger to contact them. I will gladly purchase again in future knowing that they have really great customer service. Highly recommend!!!
Linda Meyers
GBThe company is very responsive The company is very responsive. They do not take calls frequently but always get back to me fast either by texts/ Messenger. USPS kept saying my package was arriving late for one week. Bright & Roomy got it resolved and the rug was delivered today. Pleased overall.