Charles Villaluz
GBA STICKER in the shipment!?! Beautiful print of the Center of the Milky Way Center. Arrived and as I was unrolling it a sticker that was holding the paper stuck to the print. I thought it was one of those barely stick stickers...but it immediately tore part of the photo off. Why is that sticker even in the shipment?!?! I'm sick that this amazing photo was ruined even before I fully unrolled it. EDIT: Barely 2 days and they immediately handled it in the best way I could possibly hope for. Absolutely going above and beyond. I couldn't possibly be happier with their response and overall friendliness. A small bump in the road, but a definite 5 STARS. And that isn't even about the Photo itself, which is simply amazing!
ZAM A.
AUStuning artwork, it worth the investment I ordered 4 prints from Astrography and the original order possibly got stuck in custom, I contacted customer service and they decided to resend my prints which they arrived and they are gorgeous! Their customer service team and the company owner did go to great lengths to help me with my shipment and the artwork quality is amazing and stunning, is now the main focal point on my living room. I will buy another piece from them. Thank you.
Customer
GBPoor quality print for the price + arrived wrecked Three things: 1. Print quality is very disappointing for the price – just based on that, I would not recommend buying and I definitely will not buy the other Astrography pictures I was going to get. 2. Cardboard tube case arrived broken in two so the expensive print is a wreck: massively creased, only good for the bin. 3. Took forever for them to dispatch the item which arrived later than first announced when I bought the print, meaning I didn't have it for the birthday party. All in all a really disappointing experience: I do not recommend!
Alexander Kalinger
DEDear astrology team and Adam, Dear astrology team and Adam, Thank you for the historic and beautiful print “earthrise”. This was a perfect birthday present. I would also like to thank you for the perfect, fast and unbureaucratic service. Best regards from Karlsruhe
Monica Bootsma
NLGreat customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).