The return/exchange process is… The return/exchange process is complicated, when it could be simplified. I will not recommend this company.

The best blanket I have ever used but out of stock a lot. The best blanket I have ever used, but couldn't get the one I really wanted. Supply issues? Also, the customer service was great!

Perfect gift idea for Vegan gf Amazing product! The perfect gift for my partner who's big on sustainability so when I heard about these guys I had to grab one for her birthday. Did not disappoint and also arrived on time to us here in Austria. 10/10

No gift wrap plus additional charge Hi, I was pretty disappointed for two reasons. I chose the option to have my blanket gift wrapped with a personalized note, and then I used the ApplePay option. I just received my blanket and it was not gift wrapped and it did not have the note attached. Secondly, I was charged an additional $80 that I was not made aware of. This was a payment collected by UPS, but I was completed blindsided by it. I order many things online and I have never had to pay a currier any extra money. The added charge brought the total to almost $300. Disappointed I did not get what I was hoping for and paid more then I expected on top.

I’ll be a repeat customer. The blanket is just the color that I envisioned for my home. Some of the best follow up service I have experienced from any on-line shopping. I will be ordering more in the future from Beyond Borders.