Returns are difficult Bought clothes online then wanted to return them because they didn’t fit quite right, and was told I would have to pay for return shipping from US to China. If I had known that, I wouldn’t have purchased them in the first place.

Amazing Those slippers are amazing! So stylish, comfortable, breathable! I couldn't find any better rest for my foot in a summer time.

For the cooler months For the cooler months, i wanted long sleeves, but i have the short sleeve version. The fabric is incredibly supple and permeable. The sleepwear is sturdy and durable, even after being washed.

High quality We love our new spread- it's large enough, great colors and texture, and really upgrades our bathroom's vibe

Consumer support non-existant; deceptive return policy I should have checked the reviews here first. Ordered pajamas that were far too small even at XL, and wrote as instructions indicated to initiate a return/refund. The customer support is simple non-existant. Lesson learned, money lost. UPDATE: The seller finally responded here, as you see. However, I never got the promised phone call. Finally I opened a dispute through PayPal. At that point I got another email, and I learned that to return the items for a refund I would have to send them to China. The package came to me from California. Cost to return this $111 purchase would be $57. Ownkoti's policies are deceptive.