Returns to China are on consumer! It took forever to receive my bedding set. The set cost over 300.00 and was poor quality. I contacted Ownkoti via email regarding return information. I received a response telling me it was my responsibility to mail the merchandise back to China?? The email explained it would be very expensive and perhaps I might like a 15% discount on future products. NOT! I will never do business with this company again! Expensive, poor quality, poor customer service, and customer pays full return charges.

Buyer beware - total scam! I ordered $200 bedding which took several weeks to receive. I tried unsuccessfully to cancel the order. Once received I determined it wasn’t right for our home. The return process has been a series of emails for a week. You have 14 days from the received date to return and they have successfully taken 7 of those days. They give you the run around trying to push you not to return. Each email states another question or step in the process. The product has to be shipped back to China and I am responsible for the shipping cost. Fine - just send me the shipping return address. This company is a joke and a scam. BUYER BEWARE. I hope this review helps someone not go through what I am going through. Please send me the return shipping address!!!!

When I first saw the product online When I first saw the product online, I thought it was beautiful. I ordered a bedspread and two sets of lounge order. The bedspread did not match and what I received was nothing like the photo they had posted. The loungewear the bottoms were extremely small, and the top was very large in comparison to their sizing chart. When I went to request a refund, I have been given the runaround stating I have to pay shipping back to China from the US. Based off their website, I assume this product was coming out of the US and I could ship back my return within the United States as well. I will never make another purchase and I highly recommend if you were considering it to look elsewhere. The response I got was completely bogus. Be leery of purchasing anything from this company you will lose money. Their advertising is very deceptive and the responses from trust pilot are unacceptable. Keep giving them bad reviews so they go out of business there’s too many good people out there. We don’t need this type of deception.

Amazing Those slippers are amazing! So stylish, comfortable, breathable! I couldn't find any better rest for my foot in a summer time.

Thank You Reviewers I am so thankful for the reviews here. I have been looking at their website for a while now, but was hesitant to spend that much without seeing the items. I've been burned once before, hence my indecision. I started to become skeptical when I couldn't find a FAQ, fabric information or country of origin. Thank you reviewers for your straightforward reviews. Oh, by the way, the only reason I gave any stars was because that was the only way I could write this. It sounds like a big buyers beware to me.