Paul Sargent
GBLime and Lou...A Husband's Best Friend This is my second order from L&L. First was the acrylic song lyric wall hanging and it was such a hit, I'm following up with the acrylic block for her desk for Mother's Day. L&L is a gift giving godsend!
Kevin
GBThe perfect way to preserve your special memories Our Lou & Lime watercolor on canvas framed art piece from my submitted photo easily surpassed my expectations. Our art piece arrived within the promised window. It was not cheap, but it’s definitely worth the cost. The fit, finish, & material quality is top shelf. It looks & feels solid; an art piece that will be passed down to our kids. It was well packaged & arrived unblemished. And it was a true reproduction of the photo it’s based on. I highly recommend Lime & Lou products as gifts or keepsakes. This is a perfect way to spotlight your most precious photographs and memories. I recommend going a size bigger than your first instinct. You won’t be disappointed.
Nicholas Ring
GBQuick and Easy Resolution Original product arrived damaged and without mounting hardware. It was easy to resolve quickly by emailing their support staff who had a replacement shipped out within a week.
Michael Dobish
GBBack in December 2023 Back in December 2023, I purchased a hoodie that was personalized from a photo. The embroidery came out incorrect. This is now my 3rd review that I've posted here about this. The first 2 posts I did, Lime & Lou was quick to respond and say they would make it right. This has yet to happen. I am completely disappointed with Lime & Lou. It's clear to me now that their quick responses to my legitimate complaint each time was merely a PR move. Please don't ever purchase anything from Lime & Lou. They could care less about their customers. AND AGAIN....Lime and Lou responds to me and letting me know they're looking into my issue. My issue is over 3 months old. They have NO PLAN TO MAKE THIS RIGHT! Such a terrible way to treat a customer! I will continue to post a deplorable review of Lime and Lou, daily if necessary, until my issue is resolved. Lime & Lou contacted me....promising me a confirmation of shipment (3.5 months after my original complaint email to resolve my issue)...I have yet to receive this. They also sent me a link to track my new shipment, once it releases...this link does not work. I think Lime & Lou uses Chat GPT to answer customer posts....with zero intention of following through and making customers' issues correct. SO WRONG!
Marjorie Reiley
GBI kept trying to add the 20% discount… I kept trying to add the 20% discount and your process wouldn't let me. I think you should add this onto my order.