Great customer service, but need better packaging The headrail was broken on the woven wood shade I received, so customer support sent me a pre-paid shipping label, I returned the shade, and about 3 weeks later I received the repaired shade. (which looks great) Better packaging is needed to protect the product inside the box (the box had clearly been dropped at some point). But customer service was good. Thus, 4 stars.

Everhem is an amazing company Everhem is a great company. I have gone to several places but no one gave me the detail and specifics along with the quality of make and material. If you want to have quality then Everhem is who you need to go with, you will be very pleased, I promise

Email notification automation needs some work. The website itself was easy to navigate, and the product purchase process was really smooth. Afterwards, I received no confirmation email, and no response to the initial email I sent through the help line. After my second inquiry around the shipping info a month later, someone from the team finally shared the tracking number... not a great user experience. The email automation backend clearly needs some work as the site continues to grow.

Everhem is everything BUT a (window) pane. Perfection! My only complaint is I cant give more than 5 stars. Beyond expectations of service, knowledge and ease. The CEOs patience, design expertise and incredibly easy and programmed site, made our custom order just as simple as any other checkout process. With a big purchase comes decisions and Everhem was there every step along the way. The only place to be nice and shade-y is EVERHEM.

Amazing experience Amazing experience! The team was such a huge help! Helped me navigate through all the options to find the best products for our new build, walked me through the design and ordering process and even double checked measurements for me to ensure that what I ordered would look and fit best in each of our spaces. Would recommend everhem again and again to anyone looking for beautiful quality shades or drapery