Great support Team Had some minor issues with setting up my server correctly. Asked about it and the support team, specifically kevin, helped fix it with no problems at all. they were very fast to help too. i recommend ramshard 100% over any other hosting service.

The server has lag spikes The server is alright. The Performance is weak. I migrated our minecraft world from a local hosted server to your hosting. Since then we have hard lag spikes about every 5minutes. The world is not the problem.

Expensive with poor performance I think your services are a bit too expensive as a server quickly grows more resource hungry as more people start joining. I’ve had about 10-15 people join my server and with my 10GB subscription it is really struggling. Already when spawn is done being loaded the server is running at 5000-10000ms ping and general lag is present. Other than that the server works great, the console is easy to use, its easy to install plugins and everything is easily accessible.

Reliable Web Hosting On A Budget Update: 21/02/24 Customer service response has declined dramatically. I registered a domain recently, it showed as pending for more than 48 hours, I asked in the chat how much longer before my domain would be activated and didn't receive a response until 4 days later. I then waited for 2 more days before raising a ticket and eventually getting a response saying that my domain was now active. This took a week to resolve. I have also now been waiting for a week after requesting a domain transfer code for one of my websites. They've not responded yet. I want to leave. The two stars is because my website is at least still active, but with the extremely poor response time, I'm wondering how much longer that will be the case and if RAMShard is in trouble

Response time is poor when in the need of help For someone who doesn't know how to run a server i was excited to see id be able to ask questions whenever. Well I was wrong no one is ever active to help me with my server so I can send a message and have to wait a week for one response just to have to do it again if I have another question.