Great Customer Service We placed an order with Super Area Rugs on August 9th. Carrier reported that our order had been delivered and placed on our porch. We were at home and the order was not received. On August 17th, we contacted Super Area Rugs Customer Service. They got in touch with the Carrier, who could not locate the rug. A few days later, the rug magically appeared in our driveway. The package was torn and the rug was saturated with moisture. We contacted Super Area Rugs who asked us to send pictures, then immediately sent us a replacement with a different carrier. We could not ask for a quicker or better resolution to our problem. Our thanks to Super Area Rugs Customer Service group.

Great product Great product . Durability and color selection was great. Bought 3 out of 5 different color selections. The felt under rug protectors added cushion and skid proof protection. I am a happy and satisfied customer. Thank you "Super Area Rugs".

Exceptional Rugs Every rug I’ve order has been of exceptional quality. Mgmt is always prompt to respond if I have a question or concern

We LOVE this big oval rug in Walnut !!! This is just perfect here in our dining room — the perfect size, perfect shape and the colors are gorgeous. We have purchased a number of rugs from Super Area Rugs, and they are the greatest! Randy is such a delight to speak to over the phone, he is so knowledgable — on all rugs! Thank you for such a quality product, for such an affordable price! Laura Ann R-T Boulder, Colorado

Delivery Great; Product Not So Much Delivery was super timely. However, quality of product was sub-par. Rug sheds fluff if you brush against it; and 16 pound puppy drags fluff all over house when she walks across it. It is placed under a baby grand piano; and does not get foot traffic or harsh wear and tear. Disappointing.