design on a deadline! as a designer, i was presented with a model home project that had to be completed in a very short timeframe...i ordered specific items through the bedding basics and quick ship program of eastern accents with a caveat of receiving quickly.......i immediately got shipping times and was informed of lead times and delivery expectations....all of which went very smoothly and accurately.....all good....couldnt be happier!....thanks so much, lisanne garrett, boulder, colorado......

Having placed orders with this company… Having placed orders with this company before I placed another order assuming they kept my credit card information on file like my other vendors do. When I called to see if the order had shipped I discovered they'd held my order for payment for weeks. I didn't know it because the email they sent went into my junk file. I feel like they should have picked up the phone and called to ask for my cc number instead of just leaving it hanging. Now my customer has to wait 6 more weeks for her order. I hate the lack of personal interaction. I know it's the trend but I find it tiresome and lazy on the company's part.

Professional Professional, courteous and respectful with all Team members we deal with!

Good service policy Good service policy .I like their service process very much.

Desiree has taken customer service to a… Desiree has taken customer service to a whole new level. Without her help I never would have completely redone 2 bedrooms. She went as far as working around my travels making sure packages would arrive when I was home. I hope Eastern Accents realizes she is worth her weight in gold!