Terrible customer service This company has the most terrible customer service I’ve ever seen. I placed an order 08/02/23 and it is now 08/09/23 and the order hasn’t even been confirmed. I’ve tried talking to them multiple times but can never get ahold of anyone. For these prices they should have one of the best customer support systems. They provide their number to call but when you call it tells you to leave a voicemail and they will be back to you in a few business days, that is absolutely crazy. I wouldn’t recommend ordering on this website to anyone.

Best COVID 2020 purchase - fan for life I’ve always wanted a bidet or one of the fancy toilets that warm the seat, night light etc. Alas, no power receptacle in my bathroom! Finally, I found hellotushy during the toilet paper scarcity of 2020 and i’m a fan forever. My husband that no trouble installing and it is now my preferred toilet in our home. If I’m out and need to go, I try to wait to get home to do my business. I also gave as a Christmas gift.

A great bidet - but not without an issue. We love our new bidet! This has been a great addition to the house and I'm happy to recommend this to friends and family. The tushy/poo jokes are a little over-the-top (we get it, we're buying a product to wash poop off our butts), but the product is good. It was easy to install, the instructions were clear. My only real feedback is about the regular version vs the spa version. I wouldn't recommend the spa version to anyone, as there's only very small chance of any warm water reaching your bumbum. Unless you have instant hot water that goes directly to your toilet, or some magical creature under the sink - I have no idea how to warm the water up. I could let the sink run for a while before I use the toilet, or I could wait till after a hot shower, or just let cold water hit my ass for 5 minutes...otherwise I'm drawing a blank. Otherwise? Happy!

HelloTushy is not the company to buy from. I was ask if I would update my review. The order was received Christmas eve. I still stand that the order had plenty of time to be delivered in a more timely fashion. Everyone in my family has this product ande we do all love it. Ok order 2 for Christmas gift order placed in plenty of time to receive by Christmas well as you see day before Christmas eve and I am writing this. The order is not even on transit. I did reach out but the company did not contact me in form. So I would say beware I am going to assume I will receive this order but looks like it will be for next christmas! There are other companies offering this product and I would defiantly buy from them. Please hear me Buy From Another Company!

Horrible Customer Service Horrible Customer Service. I still haven't received. They keep blaming the carrier, but one rep admitted they never gave it to the carrier. They ignore requests. Was promised to be delivered by Fathers Day and wasn't mailed out until the day after. Still don't have. Avoid this company. Worst customer service experience I've had.