MTD does not stand behind its warranty MTD does not stand behind its warranty. Immediately upon installation of a floating vanity I purchased online [Sunset 24" LED Illuminated Single Sink], it was evident one of the spring mechanisms responsible for the soft closure of the door is faulty. It takes an excessive amount of force to open the drawer, but once it is open, the left assembly 'slingshots' the drawer forward. Upon closure, the left spring makes a noticeable ticking noise (the right one makes no such noise). I sent customer service a warranty request outlining the issue. Three days later, a rep. asked me to send a video. I did. A few days later, I got the following response: "From the videos, we did not see any irregularities in the function of the drawer. The tension you experience is normal for soft-closing drawer mechanisms." I responded asking for what tolerances were considered normal and within specification, and how the company came to determine mine was within that range. After all, why would the right mechanism perform so differently if the left one is within specifications? It's been three more days and no response. I should note that the vanity I replaced also came from this manufacturer, MTD, and also featured a soft-close mechanism. I'm familiar not only with how the drawer closure works, but also with the company's products. I understand things can go wrong somewhere in the manufacturing process. It happens. That's why companies offer a warranty. But when a manufacturer fails to stand behind its product--especially something as small and relatively inexpensive as replacing a soft close drawer mechanism--I can only suggest potential customers stay away from MTD.

Great place to shop for bathroom vanities Found a great deal on a beautiful vanity, I will recommend MTD Vanities any day to my family and friends.

Terrible Customer Service!!!! Terrible Customer Service!!!! I ordered my vanity on December 26 and 3 months later still no vanity. I would cancel my order but I setup the pipes already for this vanity and cannot find a replacement. I initially ordered it through Jet.com and they cancelled my order because they "put the wrong price" on the item and proceed to sell the vanity from their website. Well every time I ask it is a month to get the vanity. They have no idea where the vanity is and when it is going to arrive. If you contact them, you just get told that it is going to be later in the month. Horrible experience with this company and would NEVER use them again and would not recommend them to anyone.

I tried to ship a vanity to a mailbox I tried to ship a vanity to a mailbox, and the company was not even willing to try. They didn't seem to even want my business.

Very Good They were a little slow to actually ship our order. Over a week and some back and forth emailing about verifying my address. But once it shipped, it arrived very quickly and was well packaged. No obvious defects upon un-boxing. Great Pricing.