MTD does not stand behind its warranty MTD does not stand behind its warranty. Immediately upon installation of a floating vanity I purchased online [Sunset 24" LED Illuminated Single Sink], it was evident one of the spring mechanisms responsible for the soft closure of the door is faulty. It takes an excessive amount of force to open the drawer, but once it is open, the left assembly 'slingshots' the drawer forward. Upon closure, the left spring makes a noticeable ticking noise (the right one makes no such noise). I sent customer service a warranty request outlining the issue. Three days later, a rep. asked me to send a video. I did. A few days later, I got the following response: "From the videos, we did not see any irregularities in the function of the drawer. The tension you experience is normal for soft-closing drawer mechanisms." I responded asking for what tolerances were considered normal and within specification, and how the company came to determine mine was within that range. After all, why would the right mechanism perform so differently if the left one is within specifications? It's been three more days and no response. I should note that the vanity I replaced also came from this manufacturer, MTD, and also featured a soft-close mechanism. I'm familiar not only with how the drawer closure works, but also with the company's products. I understand things can go wrong somewhere in the manufacturing process. It happens. That's why companies offer a warranty. But when a manufacturer fails to stand behind its product--especially something as small and relatively inexpensive as replacing a soft close drawer mechanism--I can only suggest potential customers stay away from MTD.

Jordan 30\" Single Vessel Sink Modern Bathroom Vanity counter top dissapointing The cabinet and sink are exactly what we expected and are very nicely designed, however the counter top is quite disappointing. I'm not sure what kind of Quartz if is but It stains very easily and has a ton of water spots that I've not been able to remove. I've waited 8 months to write the review in hopes that I could remove the stains but I've had no luck. Also, the faucet is very loud however I'm not sure if that is the plumbing or the faucet. Delivery was very easy but we did have to remind the driver to wait while we open and inspected all the pieces of the vanity.

Order processed but out of stock Order processed. Then I received a call withn an hour or so from MTD saying he order should not have processed because the products were out of stock. Ok . Understand these things happen. However, I was told on that call that the credit card charge wold be credited but it may take weeks to see the credit! It is 3+ weeks and no credit yet.

The vanity is beautiful The vanity is beautiful, though I am having problems with plumbers installing without leaks - not the fault of the vanity. I am still dealing with a leak problem from the sink stopper - though the plumber tells me the parts supplied are of excellent quality. If I ever buy another, I will not buy a glass top - seems plumbers are afraid to tighten enough to stop leaks in case glass cracks.

After 18 months the cartridge in the… After 18 months the cartridge in the faucet has started to leak. They do not sell sell replacement parts and no plumbing supplier (i Have been to two pro shops) has even heard of the brand name of the part?! I'm told by MTD vanitiesI have to buy a whole faucet again.