Overall I am disappointed. Overall I am disappointed. Starting with the shipping time...3 weeks. I'm over that but the product I ordered is not the product I received. The iron chef knife sharpening system that I reviewed on your web site showed all four sharpening stones mounted on the rod at the same time so you can simply rotate the rod to use a different stone. The product I received allows one stone at a time to be used. So, you have to remove the stone and mount a new one every time. I reviewed many other brands of this sharpening system and I chose this one because of that feature. Am I missing something? Would appreciate someone reaching out to me with a solution. Thank You!

China Shipping delays It took a while for the sharpener to arrive since it came directly from China. All in good condition and as advertised.

Received product in timely Received product in timely. However, product was missing parts. Reached out to support email woth NO reply after 2 weeks. Also sent followup.

Received all items Received all items, packed well, shipped as fast as unpredictable shipping containers during Covid can. Definitely will purchase things again.

Great product and price Great product and price. Service dept did a great job quickly in resolving a delivery problem. Highly recommend