A friendly company with great offers. Delivery has always been swift, and the website is laid out well so that ordering the correct product is quite simple. The tips for servicing the product (sent by email) were super useful. I have not needed to contact customer services, but I feel sure that any issues would be sorted promptly and courteously. Stone Stream offer good discounts and a friends referral reward too. Top notch!

I think the 5 stars is deserved I think the 5 stars is deserved with a little proviso. I had ordered the cheaper version with only the 1 setting, but I was upgraded at no extra cost. This was lucky for us as the 'mist' setting which is I beleive on the cheaper version is actually not that great. However, the power jet is terrific either alone or surrounded by the mist (which is our favourite setting) So without the upgrade, this would have been either a 3 or a 4 star review!

There was some trouble at the beginning… There was some trouble at the beginning with the courier company being EVRI (previously known as Hermes) but after that was changed to Royal mail, I’ve got my parcel. It’s a nice bit of kit and the hose & stones I got in the bundle have come in useful. I brought this item because I wanted to improve the pressure in my shower, but to be honest this shower head hasn’t really change the pressure much. I should really preface by saying I have an electric shower, and that might actually be the real issue. The water is definitely smoother though and feels really nice to touch.

Don’t buy if you want better water pressure Water pressure sees the most minimal of improvement. There are constant drops of water pressure as well. An absolute waste of money, don’t fall for all their marketing lingo and pretty pictures. They’re not truthful about their trustpilot rating on their website. Be vigilant before you buy.

I have always used Stone Stream but no… I have always used Stone Stream but no more. Bought the new Eco lux 9 mode shower head to find it does not fit into the suction shower head holder that I had purchased from them previously. Nothing on the website to indicate this and they have not answered any email queries. I believe you can tell how good a company is by their customer service. They have failed miserably. Won't be using them again.