DO NOT BUY FROM THIS COMPANY So we were very excited to receive our new shower head kit. We waited and it came eventually bit slow, but tracking number provided which was good. Upon opening the box the first concern was the quality, very poor. Almost unfinished in parts, the plastic didnt seem to knit very well together. We thought lets not judge a book by its cover and give it a go, but Oh My Word what a disappointing experience, if the head was not at the exact right angle the water didnt come through the spray holes just ran straight out of the head. Decided that we had no option but to return as per their literature, messaged, again, again, again automated response. Then finally a glimmer of hope a response, this was a query from them as to whether my shower was electric, reply....wait...wait..wait. Nothing. The silence is deafening, i have asked for a return address to process a return and refund...silence. So it looks like small claims court for me, what a horrendous product and non existent customer service. DO NOT BUY

I have been ordering from Stone Stream… I have been ordering from Stone Stream for some time now. I recently ordered a filter I haven't connected yet because I want new shower hose. Customer service are great even those it's online. I had issue once that got resolved in timely manner and enable to trust buying a filter and replacement shower head. I love it.

I purchased mine after my current… I purchased mine after my current shower head was so slow… well I should have bought it sooner… better and stronger flow… 3 settings and was delivered in record time. I’ve recommended this head to all my friends… I’ll never use anything else now…

This is no better than a cheap one from… This is no better than a cheap one from eBay or Temu. Very disappointed

Delighted with my order I received my order today and I’m absolutely thrilled with it. It’s a fantastic product. Thank you for your great customer care I will definitely be ordering off you guys again. Many thanks Denise