Email said product shipped from … Email said product shipped from warehouse in NV 10 days ago and then i get a email saying its now shipped from BC. It's only produce ties it should not be a large package I was expecting much better delivery time. Still waiting hope to see it soon could've really used them this coming weekend.

Be very careful dealing with Hubert I ordered from them on March 22 2023. Some stands and baskets for baguettes. I had just been burned using another company so when ordering from a company I make sure I record taking note of every promise. I dealt with employee 705. She simply made promises for delivery of when I would receive the products with a statement that she had put a rush on the order. I was also told if I did not receive a tracking number to call back. Well 3 days went by and no tracking number. I went to the invoice number and found it riddled with errors. The employee got my business name wrong, my address wrong and the kicker for me (the reason I canceled my order) was because the box that states rush or not was marked “no”. There were too many errors to be a coincidence so I listened to the conversation again and I was very careful when giving her the info spelling things phonetically W as in William and repeating things. I was dead tired when I ordered as it’s a new business and lots of work with little sleep and you could hear it in the conversation but I was polite so I can’t really imagine why a clerk would be malicious in this way however I do get the feeling of being messed with. Perhaps because I told her I needed to make sure the order arrived within the time frame I needed it by. Anyways, I canceled the order the first thing on the 27th and now they still haven’t processed my refund. The reason I’m posting the review is because employee 705 stated they were planning on getting to it on Monday the 3rd. I guess I shouldn’t be surprised. All I can say is, every worker I spoke to sounded disgruntled and I my guess is the working culture within the company is not a healthy one. My suggestion is do not deal with them. They don’t deserve your business.

Customer service is always excellent at … Customer service is always excellent at Hubert! Sometimes trying to find items in the catalog can be difficult, so I end up having to look on-line. And some items cost more than they should for what it is. Overall, I am happy with Hubert and will shop with them again.

I rarely ever have a problem with … I rarely ever have a problem with Hubert and if I ever do, they always make it right. The customer service team at Hubert is knowledgeable, friendly and always willing to go the extra mile for you. I highly recommend there services!!

Was amazed how quickly my items … Was amazed how quickly my items arrived. Customer service was top notch.... professional, thorough, and pleasant. Will definitely use Hubert for all my needs!