Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

I was really impressed by the quality… I was really impressed by the quality of this faucet set. High quality finishes, each component packaged in its own cloth bag and carton. Easy assembly, good directions, and no leaks first time!

Great Service and Prices Great service and selection, good prices, fast shipping. Customer service was excellent when I needed to call. I ordered a sink through Home Depot special ordering thinking it was going to be easier and faster than ordering through eFaucets - the sink arrived at Home Depot broken 3 times!! I then ordered on eFaucets at the same price and they delivered it over-night for $29!!

It was shipped in a box that was… It was shipped in a box that was smaller than the item's manufactures box which created the outer box to rip and expose the product in shipping. Luckily no damage occurred because UPS must have retaped the outer box. I have pictures and wish i could post so all could see what was on our doorstep when we came home from work.

great products and I really liked the… great products and I really liked the website for searching for the right matchup. Only giving four stars because the shower trim took an extra week to arrive, and then the heavy handle was floating around in the box banging other pieces. Amazingly nothing was scratched or dented! The packaging issue was in the Moen box, probably not eFaucets fault.