Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

I spoke to Amber I spoke to Amber. She was very polite, professional and knowledgeable. She took my order over the phone, and she got me a free extended warranty because my husband is a retired AF disabled veteran. She checked availability and I received my Frigedare Frost Free Freezer in 5 days and no delivery fee. I love my freezer. It has all the space I need and the brushed S/S finish is perfect.

Won't respond to contact form Want to feel gaslighted and ignored? Submit an inquiry via the Airport Home Appliance contact form. You will never hear back, and the chat function only works during business hours. No one will ever get back to you. I am avoiding them now -- if I purchase and have an issue, I need to be able to reach somebody!

We love our new refrigerator We love our new refrigerator. The team that delivered did a great job removing our old one and putting in the new one. I would love to give 5 stars but I took one away. When we bought our refrigerator we told the saleswoman that we were going to have a plumber come in and run a line for the ice maker for our new refrigerator. The plumber ran plastic line and the delivery team said they couldn't connect it because we didn't have copper tubing. If we had been told that we needed copper tubing run, we would have done that. We ended up calling a plumber to come the next day to connect it.

We’re happy! Samsung had a significant issue with delayed delivery. We went back to the store to see what else was available. We left with a returned delivery of an LG which was delivered two days later, before our move. We were thrilled. Don was an excellent help!