I needed to cancel my order and HAVA… I needed to cancel my order and HAVA customer service was very responsive and supportive. They were able to cancel the delivery before it left the warehouse. I really appreciated their thoughtfulness, professionalism, and return policy. I will be ordering from them again.

Excellent countertop dishwasher I have been handwashing kitchenware for 30 years, and was so tired of it. I'm renting a bedroom with a bathroom, using my bathroom counter as a kitchen counter. Since it's in a bathroom next to a toilet, I can't just leave kitchenware sitting on a drying rack all day. Handwashing, towel-drying, and putting away the kitchenware takes hours that I need to spend on getting other things done. This dishwasher fits perfectly on the counter while I'm using it, and fits perfectly in my closet when storing it. I use the normal cycle if I have forks and/or spoons with sticky food stains, and it works to completely remove them. I use the speed cycle if nothing is stained. After the first use, I decided to always use the extra dry cycle, which helps to cut down the handtowel-drying time. It's very quiet; I barely hear it if I close my bathroom door. The mesh part of my sink faucet doesn't screw off like most do, so I can't use the inlet tube and have to use the pitcher to fill the tank. My only complaint is that the handle of the pitcher isn't solid and supportive of the hand, so it's uncomfortable and even painful when the pitcher is full and heavy. I'm going to try using an oven mitt or maybe wrap the handle in a washcloth next time. All in all, the dishwasher works very well, does everything the website and owner's manual say it does, and I now have time to get other things done. FedEx did a sloppy, careless job of delivering it (they didn't even set it down with the arrows on the box pointing up, but put it down on the ground on it's side) so the touch screen was scratched, but that's FedEx's fault. Aside from that cosmetic disappointment, I'm very happy with this dishwasher.

Amazing!! Best!! First of all, excellent customer service. Very helpful and caring. I ordered an air dishwasher and I live in Illinois. Since it came from a distance, there was a problem inside the machine due to the error of the cargo. I was very upset and wrote an e-mail to customer service. Customer service sent a new dishwasher, can you believe it? You are all wonderful. Thank you all very much. If there were 10 points, I would give 10 points. You are the best in America.

Customer service stars The customer service department went above and beyond to make a way for me to purchase the accessory I was looking for. Quick response times and very clear on what needed to be done to get the job done.

Recommend 👌 Had my dishwasher unit for several months now. Very happy with it. Has worked great. With some creative placement it can really hold quite a good bit. Very happy with the support I’ve received whenever I’d had a question or needed assistance in troubleshooting something. I use it without it being connected to a sink as it is rather large and didn’t fit on our countertop, but thanks to the design having two options for it to run, being able to pour water into the top, I have it set up in a unique way. I’m very glad I went with this unit and not another model that didn’t have the option to pour water in manually. Another option wouldn't have worked in my case.I have the water flow into an empty and dedicated trash bin that I’ll empty after a few cycles. Works for my set up and love having the ability to do so. I don’t mind doing dishes but really appreciate having that time back. Would certainly recommend.