Nice donabe Beautiful item. First one broke in transit and they refunded smoothly. Ordered again and arrived successfully.

I got the wrong item, but they refunded my money I ordered a medium pot and got an extra small in a different pattern than I had ordered. I had to take it to the post office, but they did refund my money

Thank you! I love my new Nabe. I ordered a Nabe (clay pot), and when I received it and opened the package, I was very impressed with how neatly and carefully it was packaged so that it would have a safe journey from Osaka to LA. The Nabe itself is gorgeous, and my entire family is very excited about it. I highly recommend their selection of Nabe considering the number of styles and size options that are available. You really can't find that anywhere else. Thank you for sharing a piece of joy from Japan all the way across the Pacific :)

Fast shipping, easy return, quick refund. I purchased a donabe, but it turned out to be slightly larger than what I needed, so I requested a return. The return process went smoothly, and the seller was very responsive throughout. I highly recommend them!

Stunning! This hand painted sake set is absolutely stunning. It's modern with a traditional flare we just love. I got it for my husband for our 9th anniversary (since pottery is the theme). He loved it! We are going to pick out some sake for it later this weekend. Shipment arrived pretty quickly considering it came from Japan (we are in the US). The box came wrapped so I didn't even have to wrap as a gift. Thank you so much!