I wish I had read these reviews before… I wish I had read these reviews before ordering. I ordered a paint by numbers kit over 2 months ago and still waiting for it to arrive. The website has navigation for contact us via socials, email, online chat etc. However none of it exists. Try it. The only way is a form which I have filled in 8 times now. It goes unanswered. Avoid as I am still trying to get my money back.

Really disappointed with my order Really disappointed with my order. It came almost 3 weeks late, even after paying for fast delivery. I requested a refund well before it arrived but they didn't respond at all. After requesting again, they responded with a generic email that didn't actually respond to my request... They said it wasn't resellable but it's their most popular painting and not even opened so just overall - a poor service. Can't speak for the quality of the product as it hasn't been opened. Just wish I had the money back and went for one of their competitors. Will definitely next time.

Avoid. Despite being shipped over a month ago, I still haven't received my package. It appears to be perpetually in transit.

Pleasantly suprised I was suggested this page by a friend, I bought without reading the reviews as I assumed my friend already had. Once I read the reviews I was upset and thought I’d have to claim the money back on my card as it was a scale. But I was delighted receive an updated tracking email saying my order was out for delivery and hours later it arrived. Quality matches the cost. And the companies communication was great. Would buy again.

I was truly impressed by the… I was truly impressed by the exceptional design and quality of both the paints and canvas