Fabulous products Fabulous products, great selection of leather, tools, hardware etc. The staff are very friendly and so helpful. Have attended several events at the store and the weekend events at Matlock Town FC, can highly recommend The Identity Store! Easy website to navigate and free patterns available!

Excellent Quality and Lovely, Helpful Customer Service Excellent Quality and Lovely, Helpful Customer Service. The goods and tools ordered from the identity store were excellent quality, the delivery was super quick and I even received an acknowledgement email with a thank you note. It's rare that you receive customer service like that today. I telephoned the store before ordering and I found the person I spoke to very helpful, which allowed me to purchase exactly what I needed. I would highly recommend The identity Store for all your leather crafting needs.

Great company So far i have ordered leather 3 times from this company, all three times I’ve been surprised by great quality of product and customer service. Also it’s super lovely to receive printed invoice with hand written thanks from company. Thank you for your business!

Worst company ever!! Worst company ever!!! Placed an order over a 10 days ago, paid £8 for delivery which was dispatched 2 days ago and still no sign of it, wasn't told when I placed the order that it would take this long! Pathetic service

100% perfect service from begining to… 100% perfect service from begining to end many thanks Jackie & Sarah Ted Crook