Frustrated Waiting for Shipmen
GBWish your GO was a 4-season camper Your online ordering system was easy to use. I bought a couple of your sleeping bag systems and they're great! I would have also purchased a GO which was my first choice, but I need something for four seasons and I couldn't see trying to stay warm during the winter months in a GO. Unfortunately, I had to buy something else as a result. Let me know if you ever come out with a GO that's suitable for 4 seasons. Otherwise, the GO concept is perfect.
Todd
GBEasy to order Easy to order. I haven’t used the product yet but looking forward to it.
Ralph
GBWe are excited to try the double… We are excited to try the double sleeping bag. I gave 4 stars because we haven’t had a chance to try it yet. Also some times it is difficult to get someone to respond to questions in a timely manner.
Lee Seaman
ESAmazing little trailer I love the trailer. It tows well, backs quite well for novice drivers, hooks up and unfolds quickly, and is wonderfully maneuverable by hand, even loaded with kayaks. My only frustration was that, based on some of the website pictures, we understood the trailer would have square loading bars and bought over $500 in used racks and cradles that couldn’t be returned or easily adapted to the oval bars, so we ended up with the additional expense of new racks. Other than that, the trailer has been lovely, and we expect years of use from it.
Dale C.
GBGreat Customer Service for a relatively minor Warranty Service My most recent experience was a is a warranty replacement so not the original purchase. However, both were handled efficiently, smoothly and easy. SylvanSport supports their customers and does their best to treat them fairly and with respect. Even though the issue was minor, SylvanSport offered to totally replace the product. Hopefully they'll be able to repair it and put it back out into the world for someone to enjoy.