Unable to exchange for right size Item did not fit and attempted to initiate a size exchange online and website was having technical issues then when I tried later my exchange request was denied due to being over 14 days. Order was very pricey and now I cant use any of the items and I just threw a ton of money away. Will never order another product again from Mariemur due to not having trust that the website will work when needed and will be throwing away more money.

Terrible customer service and poor… Terrible customer service and poor goods quality. Rejected my return and offer no workaround. I'd definitely recommend to stay away from them

5 star experience Exceptional customer service. Extraordinary design. Extremely high end.

Exceptional Customer Service Found you folks via instagram. Your products are absolutely gorgeous. I've had items in my shopping cart a few times but have yet to make the purchase, for reasons we won't get into here. One of your customer service reps reached out to me via email. Who does that?!?!? Great companies do. Completely unexpected and a little blown away. I honestly can't remember any other company doing anything close to this. To have somebody take the time to see how they could help....priceless. Keep doing what you're doing.....you just won this person over for life.

Real Leather + Easy to Wear + Great Customer Service Marie Mur has real leather products and the items are easy to wear. Marie Mur blew my mind! Especially after trying a ton of other brands and finding that the leather was garbage or getting frustrated because it took 30 minutes to figure out how to assemble the pieces. Their designs are unique and worth the money! Unlike other brands, they have great customer service just in case something didn't meet your expectations. The customer service team is actually responsive and helpful! I would recommend this brand to anybody that likes to dress up!