I am a classical and flamenco guitar… I am a classical and flamenco guitar dealer for 25 years, so I know the business inside and out. I worked with Kim Sherman at TNAG. She sold a guitar for me, and I bought a Mandolin and two custom built new guitars from her, all for my personal use. Kim was informative, honest, engaged, and helpful every single step of the way and went beyond my expectations often. It says a lot when the customer feels like they are being treated more like a friend than as a client. Very happy in all respects with all dealings with TNAG and Kim.

I had been looking at the B&G Little… I had been looking at the B&G Little Sister for quite a while, but couldn't find anyplace I could try one, or preview before buying. North American Guitar came thru with a relatively large selection, and Jordan Santiago went the extra mile to send additional photos of my favorites to choose from. When prompted, Jordan gave me his opinion of the guitars I had him photo, and I bought the one he recommended. I love it. Shipped promptly, and packed well, the guitar arrived in tune and ready to play. No surprises, just great service.

The Perfect Guitar Buying Experience I can't adequately express my gratitude to Kim at North American guitar for her prompt, warm, knowledgeable handling of my guitar purchase. I was selling another guitar online to purchase the one they had. She gave me advice and was very patient as I worked through the process. If I had a question she answered instantly. When I finally got the guitar from North American, it was just as promised. Frankly, I am still amazed at the outstanding service I got from them. They couldn't--meaning Kim--have treated me better.

I bought a B&G Little Sister Crossroads… I bought a B&G Little Sister Crossroads guitar in the Black Friday VIP Sale. The guitar is beautiful and arrived promptly. The only disconcerting thing I found was during the buying transaction. I bought from the UK website where all the pricing was in pounds Sterling and the Vat was included but when I paid by PayPal it was displayed in dollars so I was charged a currency conversion fee although the guitar was in the UK and shipped in the UK. If this is normal then possibly a warning should be shown. I went ahead with the transaction but felt a little bit put out. This was the only negative. Hence 4 Stars. If I buy from a UK branch I don’t expect to be charged extra for a currency conversion.

The The North American Guitar-Nashville… The The North American Guitar-Nashville team delivers! I had been looking for a 'walnut guitar' and discovered the THAG website to inquire and consider available guitars and options. To shorten an epic story, two months later to the day an affordable (to me) sublime custom McNally J22 arrived at my home in pristine condition! A very special and personal thanks to Kim Sherman and Ciaran McNally for your time, effort and skill in making this special build reality! It embodies your soul too. Best, r