Dina Liepina
GBAvoid Avoid! Paid deposit to representive for windows but after 6 days canceled before measurements been taken as seen so many bad reviews! Now it's been 7 weeks and they are just ignoring me! In the office woman said that the bloke who took the money will contact me, obviously he didn't! So rang up him after couple of weeks and he said that he not been in the office and seen the refund slip so he will contact me later-that's never happened! Sent them email and they are not responding!
Anonymous
GBDreadful experience Dreadful experience. We ordered patio doors from them last year and paid in full (big mistake). They failed to deliver on 7 separate occasions with reasons such as machine breakdown, faulty powder coating and an operations manager who had overbooked fittings. When they did eventually turn up, two doors fell out of the frame during fitting and smashed on the patio. They left the site without tidying up the broken glass and promised to return to refit. They never did and went into liquidation just before Xmas. Then they set a new company under their wives names 6 days later. By writing this review my hope is that no-one else falls into the trap of ordering anything from the Davison/Howells families. Do your research and check companies house before you order.
Timothy
GBHad bi fold doors fitted in September,malfunction after a week Had bi fold doors fitted in September. After 1 week the doors malfunctioned.Now I cannot open the doors.Reported the issue and still await any repair from Alpine Aluminium.Apparently has a 15 year Gaurantee, not worth the paper it is written on. Communication was poor throughout the actual purchase.Would not recommend & wish I had used another firm.Do not buy from this company.
Michael Heeley
GBWould highly recommend. Would highly recommend Alpine aluminium. Extended our house with an opening for a bi fold door. Alpine aluminium went above and beyond and gave me the best quote. Everything was straight forward and ran smoothly. The office staff were brilliant and keep in contact with me through the whole process. The fitters were very clean and polite leaving our bi folds looking stunning on our extension. Outstanding service throughout Alpine. Thank you very much I would highly recommend.
Michele
GBAvoid! We placed two orders with this diabolical company. First order Consevatory- high spec was promised. The supposed completed work was atrocious and took over a month to rectify. We had an abusive phone conservation with Dean(a manager?) Demanding money which he was advised would be paid on completion Second order Windows & door- date set and confirmed no fitted Rrived, no explanation . Rang the company no answer. Luckily we had not paid a deposit as we had agreed due to the mess up with the conservatory we would again pay on completion. I would no recommend this company