I previously rated my experience as a 2… I previously rated my experience as a 2 because the item, while not defective, did not come as the sales rep explained it to me. Following my review the company immediately followed up with me and we came to a resolution. I have updated my review based on the fact that the company cares enough to monitor feedback and follow through when necessary.

Beautiful large patio replacement glass with excellent customer care Sales rep Solomon was very helpful with what I needed since I wanted replacement glass for large patio table to be slightly smaller than frame and his suggestion worked out perfectly. Now I was really worried what to expect as far as delivery , glass was heavy and large and we live on a hillside which involved 18 steps up to patio. I called the office and spoke to Ben Parker who was really instrumental in contacting the delivery company, for a fair additional fee was able to have delivery to our patio. When I unbox the table it was perfect, just beautiful. So happy with the glass, just perfect.

Consistent good service OK, so I'll preface this review with the statement that I don't like reviews. It can be hard to know how an individual perceives their situation, and almost never is there an experience without the emotional element. I prefer to discuss interactions objectively. In the case of my experiences with Fab Glass and Mirror, I have ordered two very different products with almost a year in between each order and both times, they communicated effectively, delivered within the times projected and the product came as expected. I don't wish to discredit the experiences others may have had, but I genuinely feel that the products I needed were fairly priced and given the materials were manufactured after I ordered them, the timelines were reasonable. I will likely order from them again.

Happy with it! There was good communication between us. The glass came when it was projected to come. Was really packaged very well, I was impressed by that. I'm very happy with the product.

I purchased a replaced for my bay… I purchased new glass with frame for my bay window. From the ordering process online, which is outstanding, to the processing time, shipping process and the product itself were all outstanding. I would, without a doubt, use them again and would suggest their company to anyone looking for a product they supply. Mike L