Rude, unsympathetic and unaccountable support I needed an invoice and contacted support. I was told it was the wrong support channel and they'd put me through to the right one. They didn't, I was promptly ignored until finally, I got the below response. Do better Apple. Follow through with what you say you will do and if a colleague falls below the expected standard, be a team player and share accountability. Fix the problem, don't pass off the blame. Disappointing that a brand like Apple could put Hinner in a customer-facing role. I wouldn't be surprised if they've outsourced their support abroad. 'Thanks for contacting us. This is Hinner again from the Apple Care Email Advisor Team. This case will be closed now as you keep contacting the wrong support channel. Future emails about this case will not be answered.'

Apple with all their devices which need… Apple with all their devices which need Itunes.. Itunes is worst program i used in my life , never ever buying new iphone in my life , iphone got in restore mode and i need to restore it with itunes , when i try to do this program says itunes needs to be updated to latest version , but when i try to update, it says its already latest version of itunes.. worst experience ..

ITUNES HAS SUCKED RECENTLY I have been having constant problems with ITunes on my windows desktop. Basically every time I edit a Playlist it crashed and I have to restart it from taskmaster. Also sometimes when playing music on the internet it hits some snag and I can only play downloads until I restart. Customer service was no help and acted as if they had never heard of this problem even though many have experienced the same thing.

I am a composer and record new songs as… I am a composer and record new songs as voice memos on my iPhone7 almost daily. But when trying to copy files from the iphone to my Windows 10 PC, it seems to be an impossible task. Itunes is created for song listeners, not creators. I understand mine is not a typical situation, most users buy songs as a product. Still, I could use a little bit more freedom and flexibility with my own songs. The Help file does not help at all, and Apple customer support could not help me without account authorization. Totally unsatisfied, will buy Android next time. Copying files should be easier than it is.

Extremely Upset with Unauthorized Charges and Lack of Accountability I am deeply upset and disappointed by my recent experience with Apple Inc. I discovered unauthorized charges on my bank account, totaling five deductions of ZAR164.99 each, allegedly linked to my iTunes subscription. Despite numerous attempts to resolve this issue through both my bank and Apple customer support, I have encountered nothing but frustration and dead ends. What's even more concerning is that upon checking my transaction history on both my bank account and iTunes, there is absolutely no record of these payments or any corresponding transactions. This lack of transparency and accountability is unacceptable, and it has left me feeling completely betrayed and financially burdened. I demand a full refund for these unauthorized charges and a thorough investigation into how and why this occurred. My trust in Apple's payment system has been shattered, and unless this issue is promptly resolved, I will have no choice but to seek alternative services. Overall, my experience has been extremely disappointing, and I strongly advise others to exercise caution when dealing with Apple's payment systems.