I purchased £40 worth of music I purchased £40 worth of music Clicked next to be taken to the download page and some MSDOS text appeared at the top of the screen and was not presented the download page. When going to my Downloads section Nothing there Beatport have taken my Cash Over 4 days raised 10 support Tickets with their so called support center with not one single reply, Just note saying takes 48 hours for response. Can not believe this company can be allowed to operate like this. Next stop Trading Standards and contact bank to claim back my Money.

I would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs

Hype is just a waste of money It's about one year since I subscribed to the Hype plan and I NEVER SEEN a single act from Beatport to promote my music: no banner, no charts, no staff picks, nothing. My music is not so bad and if promoted gives me good results, so... what are we paying for??

Beatport has lost its way. Beatport has gone from being a relatively decent and useful platform to a poorly managed, greedy enterprise that clearly doesn't listen to, or give a **** about its customers. Between the dreadful 'upgrade' of an already terrible user interface, to increasing the price of tracks to the point that they're now beyond garnering interest or investment. This started with having to pay to download your own purchase history and went from bad to worse. This platform is done for me. If I can't get it on Bandcamp or Amazon (both of whom retain free access to your own purchased back catalogue), I'll simply move onto some other producer and platform that works. I say this as someone who would have spent a considerable amount every month at Beatport, however no more.

Beatport could not make a worse… Beatport could not make a worse experience if they tried. Unfortunately me and other DJS end up coming back sometimes if other places don't have the track we are after. It is a frustrating experience every time. Making me log in twice every-time and never keeping me signed in even after clicking the keep signed in button. Login once at main screen, then go to add something to my cart and it makes me sign in again. This is after waiting 5 minutes for the page to load compared to 2 seconds like traxsource. Get your sh** together beatport, this has been happening for years