Ray Hayley-Barker
GBA positive review! Despite all the negative reviews I have seen, I must advise that following a screwed non delivery by USPS (completely their mistake) Teddy has been extremely helpful in re-arranging alternative. My only negative is that he is not always easy to contact but I suspect that can be true of many smaller businesses
Roman Elverston
GBIlligitament Musictoyz.com doesn't answer any forms of communication, at least for me. I've tried phone calls, Facebook messenger, and email to no avail. Ordered some pickups a week ago and simply wanted a status and tracking number. I feel like my time, money and trust was wasted here. I'll see what happens, but the gross negligence demonstrated by Musictoyz.com is unprofessional and a waste of time for musicians.
JD Silvia
GBDon’t Get Burned By Teddy I ordered a Providence Stampede SOV-2 Overdrive. The pedal came and I wasn’t digging the tone. I called Teddy Rasch the owner and he instructed me to send it back and drop a note in my he box concerning what I’d like to replace it. That was a month ago. USPS takes 3 days to ship a package from ME to VA. I called twice and was told it was on the way. I contacted PayPal today (one month to the day since this whole process started) and a refund was issued immediately. This tells me Teddy lied about ever shipping me the replacement. It bothers me because he seemed like an okay guy on the phone and I went the extra to even include a copy of my buddy Anthony Rosano’s Blues Rock CD in the return package. I won’t do business with MusicToyz again or recommend them to my friends.
Jack Leyton
CAA little to sarcastic for my liking I bought a distortion pedal from them that never arrived. I contacted them and they finely sent me another but before I could tell them it had arrived I noticed there reply to my original query which read "Im glad we broke our backs to get you another at our cost" which I thought was sarcastic, and accusatory as if I now had 2 which I don't. If I can get my items elsewhere then I will.
SoulFood Stew
GBWorst online music retailer. Ordered a Fuzz Phrase which the website said was in stock on 4/12. It's 5/7 and haven't had any follow up, item hasn't been delivered. I sent an email to customer service 10 days ago, never got a response. They charged my card the day after my order though. These guys are awful. Will never shop here again. This place is completely unreliable, and if you're a professional musician - just skip the hassle and shop somewhere else. The best part of this experience will be after I have my bank reverse the charge, and get my money back.