AWFUL. I ordered something, didn't refund all my $ and didn't tell me why at all. This is customer service??? Seriously?? I will NEVER buy anything from this shady company again. They wait until customers click things that are listed as "in stock" to not inform them that it is really out of stock. Then not only do they not refund all of your money, they don't tell you why! I have never dealt with such terrible service.

Amazing Site! Amazing Product! Amazing Service! I just ordered the greatest thing: A Soft Kitty song tshirt from urban-collector.com They were fantastic! I got the shirt right away and am looking forward to ordering from them in the future! They have so many great things on their site, it's going to be my main holiday shopping site!

EXCELLENT online experience!! I'm SO thankful this site showed up in my search for Living Dead Dolls. The prices were the best that I've found! I was impressed with the selection and absolutely surprised by the packaging and SPEED of delivery! Seriously...one of the most positive online shopping experiences I've had!!

These guys scammed me These guys scammed me! I bought sneakers and never got any response from them on delivery or anything. No refund back or actual sneakers thay I ordered. Stay away from them

wonderful customer service and products i have purchased items several times with urban collector, and couldn't be happier with the customer service, pricing, super fast shipping and quality of product. my son was absolutely thrilled with his super mario costume in october (thank you for the fast shipping!) and was equally as thrilled with his recent christmas gifts. we will be back in 2011!