Avoid!! Avoid!!! They take your money, say their manager will be in contact on the order confirmation and then never come back to confirm a delivery date. Emails and website contact forms are ignored. No telephone details available on website or anywhere that I could find, so impossible to get in touch with a real person. Then out of the blue the product arrived unannounced a couple of weeks later. In this age of digital communication, this was too much like hard work.

Feel free to purchase if you don't need an instruction or support 1. No replies on emails 2. Read, then ignore Instagram DMs for 2 weeks. Not once, not twice but more. 3. Blaming customers of their choice throughout the support process, if you were lucky enough to receive one to start with. 4. Trying to sell more, while ignoring previous customers. T4M's models are great... only if you can build them with their instructions full of traps. If you happen to break a piece, don't worry! Each of them are available for purchase at a wonderful price of US$3 each! How long did they take to let me know of this price system? Not long, just 3 months. Were they sorry for taking long, etc? According to their words, yes. But every message they send were just full of words blaming on their customer for buying their model. On top of these, while providing barely any support to their existing customers, they were discounting their models for sake of supporting Ukraine and releasing new models.

A Happy Ending! I ordered a GLORIOUS CABRIO 2 online, almost 10 months ago. The order was send to me but unfortunately it never delivered! After all, I decided to put a comment here and shortly after I was contacted by the head of Customer service. Hopefully not only they sent me my order but also a Tractor. This time I recieved it within a couple of days and I am so excited. The packaging, quality, everything looks great! Worth the waiting😊

hopeless service I ordered the time4machine working "wooden guitar" model (ca $70) a long time ago and am still waiting for it. They have sent me (from China) two cheap items that I did not order, as well as incorrect tracking information. I doubt if they actually have the model. I certainly would not recommend this: it looks like a scam.

The customer support really rocks The customer support really rocks! I cut the spring bandage during the assembly and contacted the support. They sent me the video instruction of fixing it and also sent me a brand new spring from Ukraine. Predictably, the delivery took some time, but it was still a cool experience!