Didn't receive merchandise I paid for I will never do business with this company again, and I certainly would not recommend them to anyone else. First, my shipment was delayed twice, and when I finally received the packaged it didn't even contain all of the items I had ordered and paid for! The list they included with my package indicates that all items were shipped, but that is incorrect. I submitted a request for a refund for the item that I never received. It has now been two weeks and still no refund, nor any further correspondence from them. I may have to chalk this one up to lesson learned and kiss my money goodbye. I despise companies like this! I don't have money to be throwing away. I can only hope their poor business practices and even worse customer service eventually puts them out of business.

They charge your account and don't send product I am currently experiencing the same frustration as most of the other recent MotherNature.com reviewers. My order was placed Nov 30 2010 and the items were all in stock, and I received an email confirmation that day. 9 days later I review my order since it should be here or on it's way, to find out there is a delay based on item(s) not in stock, expected ship date 12/11. I never received any email update on this "back order problem". There is no way to contact a body for answers or to cancel my order. Today, after I searched for reviews for this company and discovered this deceitful practice to be common in doing business with MotherNature.com, I emailed my order cancellation, and I'm starting a dispute with my credit card company to refund my money. I will never do business with MotherNature.com again.

Small wonder they have a BBB rating of "F" Mothernature.com ought to be avoided at ALL costs. Though the website looks nice, and the checkout process is relatively easy, this business intends to leave you, the customer, in the dark, waiting for your order to arrive, even though your credit card has been charged. I ordered two items that were apparently "in stock". I paid over $9.00 for standard shipping. 10 days from my order date, nothing has been shipped. The status of my order states "warehouse processing". To inquire about my order, I have to complete an online form that goes unanswered. It is impossible to speak to mothernature.com on the phone. The 800 number brings you to only two places: submitting an order over-the-phone OR an automated message telling you to seek assistance online. This is NOT a coincidence. They want you in the dark; they do not care about you. Simply put, mothernature.com does not honor their customers. In fact, they have no intention of delivering you merchandise you have PAID for. This is a business that deserves to be shut down. Here's why: 1. They ignore their customers. 2. Their website is full of lies. Items appear to be "in stock", though are not ready to be shipped to any person who pays for them. This is deceitful. 3. They offer different shipping options which cost different amounts, but you cannot expect your order to arrive in the time you paid for. Mothernature.com will not account for this; they SHOULD refund you for shipping costs if it's not shipped by the promised date. However, this is a greedy business, so they do not value you or your money. 4. They do not regard consumers' FTC rights. People who prefer honorable businesses should steer clear of mothernature.com. You cannot, under any circumstances, shop with confidence here.

THEY ARE TRYING TO KEEP MY MONEY. AFTER SEVERAL EMAILS AND FORGET CALLING (THERE'S NO ONE TO ANSWER YOUR CALL) I GAVE UP AND CONTACTED MY CREDIT CARD COMPANY. THEY CHARGED MY CC BEFORE SHIPMENT AND WHEN I HAD TO MAKE A RETURN FOR DAMAGED ITEMS IS WHEN I FOUND OUT THEY ARE SCAM ARTISTS. THEY ARE TRYING TO KEEP THE FUNDS. MAYBE THEY DON'T PLAN ON STAYING IN BUSINESS, THEIR ACTIONS SURE SEEM LIKE THEY COULD CARE LESS. NEVER, NEVER AGAIN!!!!!!!

Do Not order from here. Scam alert Overall I would say you should never ever order from this company. Scam company, lack of follow through. False promises and false and misleading information. Made an order August 2021 and I’ve yet to receive my item or refund. It’s been 7 months and still haven’t received my anything or communication. Horrible customer service. Avoid at all cost