They should stand behind the products they sell They are nothing but the middle man, and if you have an issue with something you bought, they will just pass the buck to someone else. They should stand behind the products they sell. yes it does say inside the package to return to manufacturer if their is an issue, but you arent given that information until you open up a P.O.S., then the manufacturer wants you to jump through hoops. Hows about i send it back where i bought it and you deal with the manufacturer. if they are making junk why are you selling it?

love the site,easy to use love the site,easy to use. great selection of quality products.i will never pay for 4-day shipping again due to an issue with the service however. overall though it exceeded my expectations.

Not happy so far with this company Not happy so far with this company, haven't received my order, and they won't answer the phone. Terrible customer service. Very dissatisfied!

Great service & reasonable prices Great service & reasonable prices, the order process was easy, everything shipped as promised, delivery was quick and before it was expected. Just wish the airplane components would be more durable. But as far as a reseller goes, what more could anyone ask for?

Horrible customer service Horrible customer service. I spent $570 on a rc car charger and battery. However the charger is defective and as I emailed Rcplanet (could not reach anyone on the phone) I was advised to call the warranty company) I never even used the charger and I have to pay to ship to The factory. As I email Rcplanet again to ask about the 14 bucks that I had to pay I was then offered a shipping label . I also just spent another $140 after the $570 . If I knew they treated there customers like this I would never have done so. Shame on me for not buying local.