I ordered 12 cases of Fever Tree tonic … I ordered 12 cases of Fever Tree tonic water. Many in different size boxes. One box, poorly packed, was crushed and all the bottles inside were broken. Since the box was not wet, and the interior packing was not wet, that the damage happened before the shipper received it. This is the second time this has happened. Not happy, and may not order from you again. Jim Straw

Fake website Fake website. Its a scam. I ordered a product from them, but received something else far less priced from the one I ordered. Scamming people. Beaware !! They are not even replying to the e mails

I received a wrong item. I received wrong order and called and called and nobody answers the phone so I left an angry message. I got an email telling me to send a picture of what I received. the issue is not resolved yet. My experience so far is a total disappointment and I do not think I will order anything else form this company. They do not have a customer service which the pretend they have and you can never talk to a person. They immediately say they are busy and wants you to leave a message. TERRIBLE EXPERIENCE AND WAY TO DO TODAY'S BUSINESS.

Try Harrisburg Store Once I was able to find exactly what I was looking for at Harrisburg Store. It was shipped in a timely manner & arrived when promised. It was a pleasure doing business with a store that put it's customers first. I would recommend you try them once & you'll order again & again.

Picture of product was not what was … Picture of product was not what was sent to me. I tried emailing three times as to how to send the product back and nobody got back to me! You should update your website to remove products that you no longer sell. Very disappointed with the customer service team.