Knowledgable...Friendly....Detailed I have used InsureMyTrip on at least three occasions, once for personal travel and twice for insuring our church on an international short term missions project. The call center was very helpful in identifying our specific needs and easily walked us through what some might consider a confusing process, especially when you are insuring individuals on a team of over twenty people. The call center staff was well informed, friendly and very detailed. I have no hesitation whatsoever in recommending this company.

Do not buy Trawick International… Do not buy Trawick International insurance through InsureMyTrip.com. After initial payment if there is a claim involved they do not respond to emails, calls after telling us that our claim was being processed. We have been waiting for over a month now and are done trying to call. We have filed a complaint with the Better Business Bureau against Trawick. We have also contacted InsureMyTrip.com and have not received a response either. UPDATE: I finally received a response from Insure My Trip and Trawick. Although I did not get the amount I thought was in the policy I got a check. WHICH WAS BETTER THEN NOTHING.

Terrible company I purchased insurance through this company. The insurance I chose was supposed to be 5 stars. I met the requirements to be reimbursed and they have been giving me the run around, as it has been over 60 days without payment. I have a recorded phone call mentioning by the company they are giving me the run around. Please do not use this company for trip insurance.

"InsureMyTrip" has excellent customer service!! "InsureMyTrip" has excellent customer service. They assisted me in getting a refund on a policy for a trip I had to cancel due to the cover.19 issue. They also assisted me with cancelling a policy I signed up for by mistake. Hard to believe they were so fast to respond during this extremely busy time. I would highly recommend this company when looking for trip insurance. I plan to use them again and again.

Insuring my trip was never so easy! I have happily used Insuremytrip.com several times in the past, but this time felt the need to call them. Wow! Kathy really took the time to find out what I wanted/needed, and explained all the different choices to me. It was easy to understand---even the pre-existing conditions clauses! Friendly, pleasant, helpful---what more could I ask for? Got exactly what I needed, and it was totally painless.