Multiple policies through them, good experiences I have bought multiple travel policies through them. Easy website allows you to compare coverages and see how well established the carriers are. Multiple times I have had to change travel dates and was able to accomplish this with a simple email. During Covid trip cancelations they worked with insurers on my behalf and helped me to carry credit for policies bought and apply them to future trips. I have even filed a couple of claims over the years without issue (claims with the insurers not insuremytrip).

Insuring my trip was never so easy! I have happily used Insuremytrip.com several times in the past, but this time felt the need to call them. Wow! Kathy really took the time to find out what I wanted/needed, and explained all the different choices to me. It was easy to understand---even the pre-existing conditions clauses! Friendly, pleasant, helpful---what more could I ask for? Got exactly what I needed, and it was totally painless.

I am a frequent traveler I am a frequent traveler. I have bought insurance from this agency for years. The reason I kept coming back was their well-designed website. Over the years, I had to call a couple of times, and on both calls, I got 2 agents who were short, not helpful, and seemed to be bothered by the call. I put up with that customer service. Last week, I was trying to purchase insurance and had a question. I called and the holding time was too long. They offered for a call back within 24 hours, so I left a message. No one called me back. I left another message, and again no one called back after 48 hours. I tried the chat option, but my question and the explanation were hard to do by a chat. There are intricate insurance questions that can only be explained by talking to someone. I asked the person if they could call me and he said that they are not able to call back. I have bought so many plans from them and they made a commission effortlessly because of their good web site. Fortunately, I never had to file a claim. I can imagine how horrible it would be dealing with them if I ever needed help. I was a loyal customer. No more. There are so many better agencies that would pick up the phone and talk to you in a courteous manner. Bye Bye InsuremyTrip.

Do not buy Trawick International… Do not buy Trawick International insurance through InsureMyTrip.com. After initial payment if there is a claim involved they do not respond to emails, calls after telling us that our claim was being processed. We have been waiting for over a month now and are done trying to call. We have filed a complaint with the Better Business Bureau against Trawick. We have also contacted InsureMyTrip.com and have not received a response either. UPDATE: I finally received a response from Insure My Trip and Trawick. Although I did not get the amount I thought was in the policy I got a check. WHICH WAS BETTER THEN NOTHING.

Terrible company I purchased insurance through this company. The insurance I chose was supposed to be 5 stars. I met the requirements to be reimbursed and they have been giving me the run around, as it has been over 60 days without payment. I have a recorded phone call mentioning by the company they are giving me the run around. Please do not use this company for trip insurance.