Ruth F. Curley-Lefebvre
GBInsuring my trip was never so easy! I have happily used Insuremytrip.com several times in the past, but this time felt the need to call them. Wow! Kathy really took the time to find out what I wanted/needed, and explained all the different choices to me. It was easy to understand---even the pre-existing conditions clauses! Friendly, pleasant, helpful---what more could I ask for? Got exactly what I needed, and it was totally painless.
Salam Salam
GBI am a frequent traveler I am a frequent traveler. I have bought insurance from this agency for years. The reason I kept coming back was their well-designed website. Over the years, I had to call a couple of times, and on both calls, I got 2 agents who were short, not helpful, and seemed to be bothered by the call. I put up with that customer service. Last week, I was trying to purchase insurance and had a question. I called and the holding time was too long. They offered for a call back within 24 hours, so I left a message. No one called me back. I left another message, and again no one called back after 48 hours. I tried the chat option, but my question and the explanation were hard to do by a chat. There are intricate insurance questions that can only be explained by talking to someone. I asked the person if they could call me and he said that they are not able to call back. I have bought so many plans from them and they made a commission effortlessly because of their good web site. Fortunately, I never had to file a claim. I can imagine how horrible it would be dealing with them if I ever needed help. I was a loyal customer. No more. There are so many better agencies that would pick up the phone and talk to you in a courteous manner. Bye Bye InsuremyTrip.
Vicki B
GBSuper Easy I was dreading having to deal with getting this insurance plan but it was super easy and quick!
L A
GBDo not buy Trawick International… Do not buy Trawick International insurance through InsureMyTrip.com. After initial payment if there is a claim involved they do not respond to emails, calls after telling us that our claim was being processed. We have been waiting for over a month now and are done trying to call. We have filed a complaint with the Better Business Bureau against Trawick. We have also contacted InsureMyTrip.com and have not received a response either. UPDATE: I finally received a response from Insure My Trip and Trawick. Although I did not get the amount I thought was in the policy I got a check. WHICH WAS BETTER THEN NOTHING.
Wayne Masters Jr.
CAPurchasing was easy through a reputable… Purchasing was easy through a reputable company, Travelex, and the price was affordable to protect my father during a business trip. Was very pleased with the site, easy to navigate and purchase.