PROFILE128973292

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3.25
Based on 20 Reviews

5

50.00%

4

5.00%

3

5.00%

2

0.00%

1

40.00%
About PROFILE128973292

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lil p
GB

Loved the clothes Loved the clothes. The sizing is perfect too for xxs, the customer service was really responsive to my emails and helped me out a lot. I was worried I wouldn’t get the parcel but got sorted out. And I received it so quickly too. I wish the postage cost was slightly cheaper but still great service . The packaging is nice and hope you release similar terry sets soon.

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Sam
GB

Waiting until a drop because I missed… Waiting until a drop because I missed the first one by an hour and literally got nothing. Waited until may 26, my birthday to order at 12 pm on the dot when it dropped. They took my money and canceled the order an hour later once it was all sold out in my size. All because my fiancé had bought something from shop pay recently and we share an address and it had both our names on the order so it wears canceled without them even trying to fix anything or help. Now they have me blocked from the website and it’s crashed when I get on my phone but magically my fiancé can pull the now sold out website up on his phone. How convenient now I can’t order anything at all and they took $240+ From my account and haven’t reached out or done a thing for me to help, what service Oh and they say billing address wasn’t the same but it says n for north on one and “north” on the pay page thing. It’s literally the same address for both. They also waited a whole hour to tell me my order didn’t go through so I couldn’t re buy and wouldn't even let me back on the website to try.

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Jerrika Smith
GB

my new favourite brand Found this brand on tiktok and I'm so glad I did. they are my new favourite brand, super helpful customer service which helped me pick my size and the garments did fit absolutely stunning!! never have I received items of this calibre, thank you hidden cult!

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Sam
DE

Scammer, Ignorer, Baddest support ever. I received 3 out of 7 I am getting ignored. I am trying to solve this Problem over 2 weeks. Contacted paypal now. scammer, unfriendly, unprofessional, cringe edit: after 4-5 months i got my money back from PAYPAL not from them. I had to make a report at the police station... They even wont return my 16,49€ for shipping, i had to send the items back, which was their fault. BE AWARE. still getting ignored to your response. SHOW THE PICTURES I POSTED. show us all the evidence. I don’t even post anything on social media. Scammers. Stop ignoring on email. you can ignore me on email but answer me here…

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Cali Diaz
GB

loved the items but wish they did better with packaging My bf ordered me the wynn lace up top and pants and i’ve recently received it. the quality is great. loved the clothing and it looks great on. i do recommend sizing up if you have a bigger bust since their tops are pretty tight and don’t stretch much. only reason i’m not giving 5 stars is because i was disappointed with the packaging. came in a normal brown box but i did not receive any stickers the other reviews talk about which was disappointing since i like to collect cool stickers. My clothing also didn’t have the hidden cult tag on it (only a tag that warned not to damage the item) which seems like a red flag. i’ve seen videos online of people opening their orders from HC and they usually have nice packaging so not sure why mine didn’t.

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