Great I love American Eagle and have been thinking about writing a review but never got to it. So, in short, quality products at reasonable prices, a great reward program - transparent, no small print, and real substantial discounts. Most of all - very friendly customer service. Even, and especially, at times like these. Thank you.

Excellent Services I normally don't spend over $20 when I purchase denim, but when it comes to this company, I am willing to spend a ton. The denim jeans are always great quality, and even better in person. The jeans are definitely a investment, that I recommend. The shipping is good as well. This is a great company to buy some good fitting, and looking denim!

Be carfull, import taxes can increase the price a 50% ..... I bought some boxers for my kids that costed a total of 56€. The big surprise came when the Fedex representative that brought the parcel made me pay 29€ in border taxes. I leave in Spain. I did not receive any alert when I was placing my order, and my confirmation email did not say a word. I complained to customer service and they said that their general terms and conditions state that any taxes must be payed by the customer. In the moment I was complaining there was a big banner in American Eagle website stating that they cover any import taxes. How a bran can be so cynical. Dear sirs in Amercan Eagle I've lost 29€, but you have lost much more that a customer.

I have had wonderful expierences… I have had wonderful expierences shopping at the stores or even online. People are typically friendly and helpful in the stores I shop in. Which is why I always keep bringing my business there. There has been some mishaps with ordering online and in store a couple of times but when I talked to customer service on how to fix it they had always been more then helpful and fixed the mistake they had made. Mistakes happen but it’s in how they handle the process that helps make all the difference in your experience as a customer.

i love the jeans they sell i love the jeans they sell, also love their shorts and shirts they are super cute and whenever i shop there they never disappoint me at all!