SoCal Hobbies

20725 S. Western Ave. STE 120, 90501, Torrance, United States
image
3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

5.00%

1

25.00%
About SoCal Hobbies

SoCal Hobbies has the lowest prices and is one of Southern California's leading on line hobby shops for all your RC needs. Specializing in Drones, RC Cars, Airplanes, batteries, parts and much more! We also repair most RC items...

Tags
Contact Info

You need to Login first to submit your review.

image
Jeff
GB

Deceptive and nearly impossible to reach Ordered multiple items mid-November for nearly $1,000, and after a week of no info from the shop, I emailed. "Ran out right before you ordered. Waiting on restock." I asked for a refund after more ignored emails and BS. Then... more silence. Won't return voicemails or emails. The shop finally replied to a message on Facebook saying they would cancel and refund my order. Then they clarified that the refund won't be issued until the end of December. They process refunds "on the 25th of each month." In short, they lie about inventory just to get your money; then they lie about their ability to get new inventory just to keep your money; and then, finally, even after they've reluctantly agreed to issue a refund, they say it's going to be weeks before they get to it. Did I mention they still show this product as In Stock? They also still show it as In Stock on their eBay store. Just an unbelievably deceptive and hostile business. January 2023 update - the 25th of December (his arbitrary single day of the month for issuing refunds) came and went with no refund. They’ve now been holding my money (about $1,000) for over 6 weeks. On Facebook messenger he told me: “If you want your money faster, call your credit card company and file a dispute.” Astonishing. I’ve never encountered such open hostility and anti-consumer conduct from a small business owner before.

image
Michael Belshe
GB

SoCal Hobbies great customer service. I was shopping for an Autel Evo. SoCal Hobbies made it happen with competitive pricing and excellent customer service. They have my full time business. Thank you!

image
Bhodi Li
GB

This business may be closed? This business may be closed down. Their website is still up, but my order went nowhere. I placed an order on their website in 2020, but it never charged my card and I never heard from them (order #9132). I emailed them multiple times over a month's time, with no reply. Some items on their website may say "in stock", but have been long discontinued. The website may need be updated. When I called the listed phone number, I got an automated text reply and no human response whatsoever. Just be careful and contact them prior to placing an order. If an actual person does not respond, do not bother placing an order from them. Update: I never did hear from them, but they did reply to this review. I leave positive reviews when provided with good customer service. Hopefully they are back up and running again.

image
customer
GB

Zero communication just excuses after… Zero communication just excuses after placing an order over two weeks ago and the product is not even shipped yet.

image
Steve Opacic
GB

Needs improvment... I have edited this since my first post (1 star) as I have managed to get things resolved... However, it took nearly 3 months to get all of my order delivered... Now I do appreciate people are busy - but communication is key, delivering what you sell is essential, especially if you sell online. I didnt receive the best of service to say the least. Im sure he has taken this on board hence me adjusting my feedback.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow