"I.T. was unaware" "I.T. was unaware." OMC advertised a pop-up 20% off coupon a few seconds after I went to the item's page. Coupon in cart said "invalid." I called. Creep said "I.T. dept was unaware it was already on sale." I said it's the law to honor the advertisement. He said "We are not under any obligation" and hung up. ILLEGAL COMPANY pretends they are outside the law. GO ELSEWHERE. ARROGANT AND CONTEMPTUOUS.

Dishonest Review Process I purchased a pair of Salewa Gore-Tex waterproof hiking boots one year ago. After the first long hike, both boots developed major leaks. I tried to review these boots so as to warn others but the review could not be accepted because I did not recommend the product. The review form asked me to prove I was not a robot. I did. The form acknowledged that I was not a robot. But when I submitted the review with one star and a negative recommendation, I became a robot and the review was rejected. Stay away from this company.

NO FREE RETURNS =STAY AWAY i ordered product for first time from this site. the online pic was significantly different from the actual product. I didn't even take it out of the plastic bag and sent it back--at a cost of $9.00, which OMC doesn't cover. In my opinion, any online company that doesn't cover returns just doesn't warrant any loyalty.

Best pricing for top brands! My online experience was perfect. I was shopping for a specific North face backpack and found it for $15 less than all other stores. I received a free Northface water bottle as a bonus! Shipping was free and was shipped within an hour after ordering. I will definitely shop here again!

Great first purchase I was looking for some warm down jackets for my fiance and I and really wanted to get two Patagonia jackets that we did some research on. We found them both on OMCgear for amazing prices. We accidentally ordered them separately, and emailed customer service to combine the shipping. They were prompt with their response and delivered both with no issues. They quickly refunded my fiance for her shipping charge. Great customer service, great price.