The best 😍 What an incredible company! The service and customer service here is some of the best I’ve ever received 🤍 I’d researched a machine but still had a few questions, Kirsty was fantastic - very knowledgable, helpful and honest. She listened to me and understood my what I needed, all of my queries were answered quickly and nothing seemed like too much trouble I ended up purchasing a machine & accessories, delivery was prompt and I was kept informed of the progress. Even afterwards I rang for some advice (user error!) and again Kirsty was brilliant. I cannot recommend this company enough, do not hesitate to buy from them! 😍

Excellent company. Very helpful staff and very good pricing. I was searching the internet including Amazon and eBay for the best prices on Brother Embroidery Hoops. Obviously being a niche product, there are not too many options. The products are not very well numbered so it's easy to get the wrong ones if you're not sure. I found this company had the best prices and called them to ask questions about which were the correct items and if they were original Brother products. They couldn't have been more helpful showing knowledge and understanding without trying to hard sell me anything. I shopped on line at their website and that was easy too. I did call once more to double check the products were the exact correct make for my model and speaking to a different person, who was just as helpful and attentive as the first person. I spent £168 and the purchase was delivered quicker than expected with no postage charge and all wrapped up very well. I will undoubtedly be buying from them again.

Very reliable Very reliable. Have ordered a variety of things across two or three orders and have always been impressed with the speed and products.

Amazing Amazing, speedy service! Knowledgeable and able to provide support for correct use of my sewing machine. I took my sewing machine in midday on Monday and got a phone call to say it had been completed less than a day later! My sewing machine was returned in immaculate condition and service was outstanding, I wouldn’t take it anywhere else!

Thankyou Andrew Thankyou Andrew, foot control socket repaired in 30 minutes while we relaxed in the cafe with a coffee. Can't possibly get better service than that!