Brilliant Thank you for the extremely fast delivery and excellent comms.

Excellent service I took in my Brother machine this morning fearing the worst since a horrible jammed and broken needle incident. It was evaluated, tested and fixed in about 20 minutes. And no charge! Outstanding.

Just wanted to say a big thank you Just wanted to say a big thank you to the brilliant staff at Lords Sewing and thank them so much for sorting out my embroidery machine. I highly recommend any one using a Brother Machine and in need of a service or help with any problem to get in touch they are so friendly and helpful. I have had problem for some time using the larger hoops on my Brother V7. No matter what design or fabric, no mater what stabilisers or wash away I used I just couldn’t stitch out a full pattern all the way through. This only happened using the two larger hoops the small hoops were fine. The only way to explain it was as though my machine hoop was bumping into something and the stitches just went off the pattern but it definitely wasn’t bumping into anything. I had a chat with staff and they suggested I send in a video of what was happening. I did this and after seeing the video they asked me to sent the embroidery carriage to them. Within a few days I had a lovely phone call to tell me they have sorted and replaced a part and it’s now stitching 100%. I was amazed and couldn’t believe it after all this time it’s like have a new embroidery machine. Thank you again

Without a doubt best company I have… Without a doubt best company I have dealt with. Lords' team are wonderful. Delivery within 48 hours maximum. Very helpful service, owns your problem and will try their utmost to sort it - no problem is too difficult for them. Just brilliant and wouldn't go past them for orders.

Delighted Delighted! This is i think the third time I’ve placed an online order with Lords... spent more each time... this was my 40th birthday treat to self, not that they were to know. Service and speed of delivery quite exemplary & I’m considering myself a very satisfied customer & will be spending most of my little Covid birthday & Christmas holiday time enjoying sewing. Will be back as soon as I can for some more superb sewing supplies! Thank you LordsSewing... keep up the fabulous work, you are very much appreciated & delivering well what so many much bigger do not in the way of professional service.